Submission of Full Paper:
July 31, 2020 (Extended)
June 30, 2020
Tutorial/Workshop Proposal:
June 30, 2020
Notification of Acceptance:
August 31, 2020
Early Bird Registration:
September 30, 2020
Camera Ready Submission:
October 30, 2020
Final Registration:
October 30, 2020
Conference Date:
9 – 11 Nov 2020




Telekom Malaysia Berhad (TM), Malaysia’s Convergence Champion and No. 1 Converged Communications Services Provider offers a comprehensive suite of communication services and solutions in fixed (telephony and broadband), mobility, content, wifi and smart services. As a market leader, TM is driven by stakeholder value creation in a highly competitive environment. The Group places emphasis on delivering an enhanced customer experience via continuous customer service quality improvements and innovations, whilst focusing on increased operational efficiency and productivity.